SHIPPING / RETURNS / EXCHANGES / T&C'S




ONLINE RETURNS AND EXCHANGES:

By purchasing an item you agree to the following:


Please note: No returns on sale items. All sale is FINAL.

NO REFUND/ CREDIT NOTE on items that have gone on a sale/ flash sale/ final sale after you paid for them. 


If you change your mind, make the wrong selection or The item doesn't fit right you may exchange your item(s) for exchange or store credit (which ever you prefer), Providing:

-It is within 30 days of receiving your order

-Proof of purchase (tax invoice) is required

-The item(s) are in their original condition, with all labels and tags still attached

-The item(s) are unworn, unwashed, not used, not altered, soiled or damaged, including scissor cuts, and in original condition

-The items(s) do not smell of perfume/deodorant so please take due care when trying on your order.

For hygienic reasons cosmetics, makeup, hosiery, swimwear or earrings cannot be returned.

Please note one exchange per order.


Returned items not satisfying the above criteria will be automatically returned to the customer at your own expense and online staff reserve the right to reject a returned item.


Please note: Colours may vary due to different computer screens and dye lots.


If the items(s) were not as your order stated, please e-mail ASAP info@sabaii.com.au


 


IN-STORE PURCHASED RETURNS AND EXCHANGES:

By purchasing an item you agree to the following:


Please note: No returns on sale items. All sale is FINAL.


If you change your mind, make the wrong selection or The item doesn't fit right you may exchange your item(s) for exchange or store credit (which ever you prefer), Providing:


-It is within 7 days of receiving your order

-Proof of purchase (tax invoice) is required

-The item(s) are in their original condition, with all labels and tags still attached

-The item(s) are unworn, unwashed, not used, not altered, soiled or damaged, including scissor cuts, and in original condition

-The items(s) do not smell of perfume/deodorant so please take due care when trying on your order.

For hygienic reasons cosmetics, makeup, hosiery, swimwear or earrings cannot be returned.

Please note one exchange per order.


Returned items not satisfying the above criteria will be automatically returned to the customer at your own expense and online staff reserve the right to reject a returned item.


HOW DO I RETURN AN ITEM?

Please e-mail info@sabaii.com.au with your reason for return and we will be able to discuss/ organise a store credit for when we receive the item back. 


Online Returns must be returned to the online store at:


SABAII BOHEMIAN APPAREL


5/30 ST HELENA PLACE


ADELAIDE


5000 


Due to the popularity of our ranges, we cannot guarantee that we will have a different size in stock to exchange your item. For this reason any returns will automatically be issued as a store credit that will allow you to revisit our site to either purchase a different item or the same item in a different size (providing it is available)

Returns are processed within 3 days of receiving your items. You will receive an email with details of the store credit.

Store Credits can only be used online.


Pre-Order Conditions:

Pre orders will be given a designated month in which they will arrive. Unless a specific date is given, please e-mail info@sabaii.com.au for more specific time frames.

Once a pre-order has been purchased the same rules of sale apply as normal purchases. If there is a change of mind you can use the full purchase amount as a store credit or choose an in stock item to equal or lesser value, or have the amount given as a store credit to proceed with a higher purchase amount. 


Sale Item Conditions:

If the item does not fit for you have changed your mind, terms of sale are the same as above and we will issue a credit note for use within 6 months of issue.

Due to a high influx of sales please allow 1 Business Day for Processing. 


Please note: Colours may vary due to different computer screens and dye lots.


Store Credit:

- Store Credit must be used within 6 months of receiving the store credit.

- Store Credit is not redeemable for cash or any other monetary sum.

- Store Credit extension past the 6 months may be extended in some cases.

- Please notify us if you have not received your credit voucher. 


Shipping:

- National shipping (Australia wide) is at a flat rate of $10. 

-International shipping is at a flat rate of $35.

-Sabaii offers free shipping for Australian domestic orders over AU$150 and all international orders over AU$200.

-Shipping is standard which is 3-5 working days in metropolitan areas for SA, VIC, NSW and 5-9 working days for TAS, NT, QLD, WA and Islands. 

-All international shipping is 10-15 working days dependant on country (monday to friday).

-We are not liable for items lost, stolen or not delivered by australia post. 


VOUCHERS AND DISCOUNT CODES :


Vouchers are 1 x voucher per customer per order is to be used.


These Voucher Terms set out the terms on which we issue discount or nominated value vouchers.  They apply to physical vouchers and to voucher and discount codes we issue(Vouchers).  By applying for or using a Voucher, you consent to these Voucher Terms and any other Voucher terms (Specific Voucher Terms) printed on the Voucher or listed on the website, said verbally or email from us where the Voucher was offered.


1.     Each Voucher type is identified by a voucher code and has different requirements and rewards including Specific Voucher Terms, in addition to these Voucher Terms.  These Voucher Terms and all applicable Specific Voucher Terms must be met to be eligible for the Voucher and to receive the discount or offer covered by the Voucher.  The Specific Voucher Terms override these Voucher Terms to the extent of any conflict.  Examples of our current Vouchers include Reward Vouchers, Privilege Vouchers, Anniversary Vouchers and Birthday Vouchers. 


2.     Voucher values or discount rates or amounts, as applicable, are as specified on the Voucher.  The maximum value of a Reward Voucher issued per transaction is $50 to be used on purchases over $100.  All value amounts are specified in Australian dollars.  Vouchers with a face value can be redeemed in Australian dollars only.


3.     There is a limit of one Voucher per household per offer unless the Specific Voucher Terms expressly provide otherwise. 


4.     Vouchers are intended for single use only on a single order unless the Specific Voucher Terms expressly provide otherwise.


5.     You must not reproduce or copy the Voucher and the Voucher is not valid if reproduced or copied unless the Specific Voucher Terms expressly provide otherwise, for example by allowing you to print the Voucher from the relevant website or insert a Voucher code.


6.     Vouchers are applicable to valid direct debit and credit card purchases only.  They cannot be used for lay-by purchases whether for a deposit or payment.


7.     Vouchers are usable only on or at our web site.  Privilege, Anniversary and Birthday Vouchers that we email to you can be used online unless the applicable Specific Voucher Terms state otherwise.


8.     In the case of a multiple-item order, the value of the Voucher is allocated to each item based on the proportion of the item's value to the total value of all items, excluding shipping, taxes and other charges.


9.     Certain items may not be eligible for purchase using the Voucher.  These will be notified in the Specific Voucher Terms.  Generally, Vouchers cannot be used to purchase gift cards.


10.   A Voucher cannot be used to pay for taxes, shipping and handling or other charges unless the Specific Coupon Terms expressly provide otherwise.  Any Voucher offering free shipping applies only to shipping of products within the area we designate from time to time. 


11.   Some Vouchers are subject to a minimum purchase requirement.  Taxes, shipping and handling and other charges do not apply towards meeting the minimum purchase amount.


12.   A particular Voucher cannot be combined with any other offer or Voucher in the same order unless the Specific Voucher Terms expressly provide otherwise.


13.   Each Voucher (excluding a single use Voucher, which expires on use) is valid for a limited time only and expires on the date specified in the Specific Voucher Terms unless used or terminated earlier in accordance with these Voucher Terms.  Most Reward Vouchers expire 30 days after issue.


14.   Vouchers are not for resale and are not redeemable for cash.  If the order value is lower than the Voucher value, the remaining amount of the Voucher value is lost.


15.   Physical Vouchers cannot be replaced if lost, stolen, mutilated, defaced, tampered with or deleted.


16.   A Voucher cannot be applied to orders already placed.


17.   If a Voucher is used and your entire order is cancelled or rejected, or if you return all items in your order, we will refund the actual amount paid subject to our applicable trading terms but the Voucher will no longer be valid.


18.   If a Voucher is used and only part of your order is cancelled or rejected, or if you return only some of the items in your order, a partial Voucher discount will still be applied to the remaining item(s) that are processed.


19.   We may discontinue, cancel or refuse to issue or honour a specific Voucher or Voucher type at any time for any reason without notice.  This may occur for a range of reasons including due to errors associated with issuing or processing the Voucher or Voucher type or because we consider that you or the Voucher applicant have applied for or used the Voucher improperly or outside its intended purpose or operation or in breach of these Voucher Terms including any Specific Voucher Terms or because the Voucher has been tampered with or altered.


20.   These Voucher Terms cover only the Voucher itself.  Our specified trading terms also apply to your purchases of products or services using the Voucher.